Privacy Policy

This policy is designed to comply with the Act on the Protection of Personal Information (APPI) of Japan, as well as applicable global privacy standards.

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How does TaskPair collect and use your personal information?

TaskPair (“TaskPair,” “we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the TaskPair mobile application, website, and related services (collectively, the “Services”).

This policy is designed to comply with the Act on the Protection of Personal Information (APPI) of Japan, as well as applicable global privacy standards.

Information We Collect

Information You Provide Directly

We may collect the following personal information when you create an account or use the app:

  • Name
  • Email address
  • Profile details
  • Co-parent details (name, relationship context)
  • Calendar entries and parenting schedules
  • Financial data entered by you (expense descriptions, amounts, receipts)
  • Uploaded documents, images, or notes
  • Messages, requests, updates, and responses

Automatically Collected Information

We may automatically collect the following information:

  • Device information (operating system, app version, device identifiers)
  • Log data (IP address, timestamps, error logs)
  • Usage data (features used, actions taken, session duration)
  • Notification preferences

Payment Information

All payments and subscriptions are processed securely through the Apple App Store or Google Play Store. TaskPair does not store or process your credit or debit card details.

Purpose of Use (APPI Article 15)

We use personal information only for the following purposes:

  • To provide and operate TaskPair features
  • To manage accounts and authentication
  • To enable co-parenting requests, updates, calendars, and expense tracking
  • To process subscriptions and premium access
  • To send notifications and service-related messages
  • To improve app performance, reliability, and user experience
  • To comply with legal obligations

We will not use your personal information beyond these purposes without your consent.

Legal Basis for Processing

Depending on your location, we process personal data based on the following legal grounds:

  • Your consent
  • Performance of a contract (providing the app)
  • Legitimate interests (app security and improvements)
  • Compliance with legal obligations

Data Sharing & Disclosure

We do not sell personal data.

We may share information only with the following parties:

  • Cloud infrastructure providers (secure hosting)
  • Analytics providers (aggregated and anonymized data)
  • Legal authorities, when required by law
  • Apple App Store or Google Play Store, for subscription validation

Data Storage & Security

We implement industry-standard safeguards, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Access controls and continuous monitoring
  • Regular security reviews

Despite our best efforts, no system is 100% secure. You use the Services at your own risk.

Data Retention

We retain personal data only as long as necessary:

  • Active accounts: retained while account exists
  • Deleted accounts: data deleted or anonymized within a reasonable period, unless legally required otherwise

User Rights (APPI & Global Rights)

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your data
  • Withdraw consent, where applicable
  • Request disclosure of the purpose of use

Requests can be made by contacting us (see Section 12).

Notifications & Communications

You may receive the following communications from TaskPair:

  • App notifications (requests, updates, and reminders)
  • Subscription-related or service messages

You can control your notification preferences within the app.

Additional Privacy Provisions

Children’s Privacy

TaskPair is intended for users aged 18 and above.
We do not knowingly collect data from children under 18.

International Data Transfers

Your data may be stored or processed outside your country of residence.
We ensure appropriate safeguards are in place for cross-border data transfers.

Changes to This Policy

We may update this Privacy Policy periodically.
Material changes will be notified via the app or website.

Contact Information

TaskPair Email: [email protected] Website: https://taskpair.com

What Our Clients Say​

Learn what others have said about our platform.

"TaskPair changed everything after our divorce. No more endless texts or confusion about pickup times. The shared calendar and task system keep us both on the same page. It’s helped reduce arguments and focus on what matters—our kids."
Emma R., Toronto
"TaskPair made co-parenting smoother than I ever imagined. From tracking expenses to assigning weekend plans, everything’s in one place. It's like having a neutral third party keeping things fair and organized. Highly recommend!"
Daniel M., Austin
“Using TaskPair has been a lifesaver. It took the emotion out of planning and replaced it with structure. Now we both contribute equally without missing important events or school stuff. Our kids are happier, and so are we.”
Priya S.

TaskPair Co-Parenting App – Frequently Asked Questions (FAQs)

Get answers to common questions about TaskPair, the co-parenting app that helps you manage schedules, expenses, and communication after divorce. Learn how it works, even if your co-parent doesn’t join.

What Makes TASKPAIR Different?

TaskPair is designed specifically for co-parents, blending communication, scheduling, and accountability tools into one platform. It helps reduce friction by keeping everything documented, organized, and neutral—so you can focus on parenting, not logistics.

Yes. You can still use TaskPair to document your schedule, expenses, and updates for your own peace of mind. It helps you stay organized and provides a clear record should you ever need it.

Absolutely. TaskPair allows you to share updates, notes, or photos without requiring a response. It’s perfect for keeping your co-parent informed while reducing unnecessary back-and-forth or tension.

Yes. Your privacy and data are our top priorities. TaskPair uses industry-standard encryption, secure servers, and regular security audits to make sure your information stays protected.

You can customize your notifications based on your preferences. TaskPair sends real-time alerts for messages, calendar changes, tasks, and more—so you never miss what’s important.